In the current and emerging environment, the work culture of an employer has possibly become the most critical consideration for job seekers. Attracting and keeping top talent requires building solid corporate values and a distinctive brand identity, with the workplace ethos being influenced by a variety of factors outside of compensation.
This is where we come to a leading consulting organization that spares no efforts in going the extra mile to create a distinctive work environment, where its employees can thrive both personally and professionally. MGC Global Risk Advisory (‘MGC Global’ or ‘the Firm’) is setting new standards in employee satisfaction and retention, with a top-down commitment to institutionalizing a sustainable culture in an organization its people can call its own.
“You are not an employee. You are MGC Global”, were the powerful words of its Managing Partner Monish G Chatrath, in a recent induction session for new employees. In conversation with our editorial team, Monish had stated, “My biggest investments have been in talent. Unlike other assets, which either depreciate over time or whose value is driven by external circumstances, talent will only appreciate over time. I believe in hiring for potential and providing an environment where each element of this talent is given the opportunity to blossom and realize it’s true potential. People are our biggest assets at MGC Global and I am so delighted to see each member of our management spare no efforts in putting this talent to its most effective & productive use”.
Vision, objective, and culture
The realization of MGC Global’s vision “to be the best providers of risk advisory services wherever it operates”, is clearly being facilitated with a unique focus on nurturing a dynamic and inclusive environment for the personal and professional development of its people.
On taking a deep dive into MGC Global’s mission, we saw an unwavering commitment to excellence, where the Firm continually strives to exceed the expectations of its clients, by providing solutions that not only meet their requirements but also provide value to its stakeholders – its people & its clients”.
MGC Global’s journey has been guided by the belief that by attainment of twin aspirations – superior client service and empowering people, the Firm will make a positive and lasting impact.
“To fulfill our vision and objective, we are dedicated to fostering a workplace that encourages learning and growth, where every member of our team can unlock their full potential while embracing diversity, innovation, and collaboration”, says Ruchi Dadwal, Vice President, Shared Services.
“At MGC Global, we believe in bringing our human side to work, which refers to building a strong team by fostering positive relationships among co-workers. This requires an environment where our team members feel comfortable in sharing their ideas and opinions and a sense of mutual respect and trust runs in the fabric. Making our organization one of the best places to work at is an ongoing journey that requires constant effort, commitment, and a positive mindset. My role at MGC Global has allowed me to accept challenges, make a positive impact on people’s lives, enable the leaders to enhance their ‘human side’ and lead with empathy – all to make our employees feel more accepted and respected”, said Shweta Verma, Director, Human Capital.
Therefore it was not surprising to find strong words of appreciation of its culture from members of MGC Global’s team, such as these.
“From day one at MGC Global, I was impressed by the dedication to excellence and the supportive environment, making me excited about the prospects of my new career here. The team leaders exhibit strong leadership qualities, fostering an atmosphere of trust and growth among associates”.
“I feel truly fortunate to be a part of this remarkable company. The inclusive and nurturing culture, coupled with the guidance and support from our dedicated seniors, has made my professional journey at MGC Global both fulfilling and inspiring. I am grateful to be surrounded by such exceptional individuals who prioritize growth and collaboration. It is more than just a workplace; it is a support system that helps us all thrive”.
“Over the past 2.5 years, my experience at this workplace has been extraordinarily exciting. The guidance and mentorship provided have not only propelled my career but also enriched my skill set. Accomplishing a steep growth without a grey hair is a true testament to the culture & environment MGC Global fosters & I am glad to have the opportunity to be a part of their rising journey”.
“I have had the privilege of working at MGC Global since December 2021. My journey from an eager intern to a seasoned consultant within this remarkable organization is nothing short of transformative. What truly sets MGC Global apart is the incredible mentorship I receive from the highly professional leaders within. Their guidance and unwavering support allow me to thrive and develop my skills, both personally and professionally. I am fortunate to learn from the best, and their wisdom has left an indelible mark on my career. I have had the opportunity to work on a multitude of challenging projects that push me to my limits and help me grow in ways I could never have imagined”.
Brand experience, for their people
‘The MGC Global brand experience for its people’ – is a curation of moral and professional values such as ‘respect for the individual’, ‘team spirit’, ‘people centricity & transparency, international exposure, independence and an efficient and agile work structure.
When it came to developing these elements in its brand experience, MGC Global identified those that resonated with its core values, while making a clear distinction between the Firm and their contemporaries.
Its commitment to respecting the individuality of every team member was a non-negotiable foundation, fostering an inclusive culture where diversity thrived. MGC Global believes in fostering a culture of appreciation where managers to interns are recognized for their contributions. Their innovative rewards & recognition program breaks away from traditional hierarchies, ensuring that every individual is eligible for recognition. A pertinent example of this is the recognition that a diligent office assistant received in the form of a substantial cash reward and praise on a company-wide email for his tireless efforts, particularly for working late nights to ensure a smooth transition during the recent shift of the head office in New Delhi.
The recognition titles, “first amongst equals” and “ubharta sitara” (that translates to ‘rising star’) aim to recognize every individual for his/her efforts. These recognitions, respectively, are bestowed upon dedicated individuals who demonstrate exceptional leadership, collaboration, and upon emerging talent whose efforts have consistently yielded results. Nominees for both titles undergo a thorough evaluation based on their work, client delivery, and embodiment of the organizational values. The selection process is meticulous, ensuring that recognition is not just a formality but a genuine celebration of excellence.
The Firm prefers building trust among its people by keeping transparency as a style of conduct. Monthly townhalls, where the Managing Partner addresses and informs team members from all office locations about the developments and future initiatives as well as welcomes their feedback are two representative cases. At the heart of their approach is the recognition that every team member brings a distinct set of skills and perspectives. MGC Global’s commitment to giving independence to its people and respecting their individual identity is not just a checkbox on their list of values; it encompasses the freedom to be authentic, to voice their opinions, and to contribute in ways that align with their strengths and passions. In consonance with this, a National Management Committee (‘NMC’) has been formed to further this objective and to demonstrate ownership. The Committee comprises of all the leaders, wherein one leader is internally selected on a monthly and rotational basis to lead the group. The Managing Partner understands that a culture of independence not only nurtures creativity and innovation but also fosters a sense of ownership and therefore the committee operates independently of him to give way to an environment where leaders have the right to exercise their agency.
MGC Global believes in fostering team spirit and at the heart of this brand experience is people-centricity and therefore yearly offsites to serene locations providing an exhilarating and calming experience is something they invest in. Their commitment to their team members goes beyond the professional realm; it is a cornerstone of their identity. Under the thoughtful leadership of the Managing Partner, who holds the belief that his people are his greatest asset, the Firm has cultivated a workplace culture that places employee well-being and satisfaction at its core.
In a notable demonstration of this commitment, the Managing Partner actively engaged with the team during the planning and creation of the new office space in New Delhi. Recognizing the importance of a conducive work environment, he went the extra mile, assisting the team in choosing their furniture and soliciting their input in the decision-making process vis a vis the office décor. This collaborative approach not only ensured that the office reflected the preferences and needs of the team but also fostered a sense of ownership and unity among the staff. From impromptu additions like a foosball table to personal thoughtful gestures such as bringing in new amenities and elements to enhance the workplace, Monish continually seeks ways to uplift the office atmosphere.
Employees seek organizations that have an inspiring purpose and vision that they can personally engage with through their work. MGC Global’s leaders focus on creating this meaning and purpose for its employees – by giving them a ‘why’ to their work and providing a clear line of sight between what they do and the overall goals of the Firm. The Firm believes that client success is intricately linked to the satisfaction and growth of its talented workforce. Here, the leaders place emphasis on the meticulous mapping of the right resources with each client engagement. This strategic approach ensures that not only do the clients get the best-suited professionals for their needs, but the team members also find themselves in roles that align with their skills, aspirations, and areas of expertise. Moreover, the Firm’s leaders, in collaboration with its HR function, prioritize continuous dialogue and strategic planning to ensure that the workforce is equipped with the latest skills and knowledge required for their roles. This proactive approach not only addresses current client needs but also positions team members for future success in an ever-evolving business landscape.
Demonstrating a steadfast commitment to fostering professional growth, the Firm believes in recognizing and promoting individuals who consistently go above and beyond.
At MGC Global the acknowledgment extends beyond a traditional approach, offering mid-term promotions and, in exceptional cases, double promotions to those who exhibit extraordinary dedication and exceptional contributions. Talent and commitment deserve to be acknowledged promptly, and their promotion strategy reflects their commitment to nurturing a dynamic and rewarding career path for every individual within the Firm.
At MGC Global, the potential in people is evinced by enabling them to take up responsibilities that challenge and nurture their talents by diving into practical experiences that empower them early in their careers. An attestation to this commitment is Mahima Singh, Manager, Shared Services, who began her journey as an intern with the Firm. Today, Mahima stands as the ‘champion’ for Allinal Global – a $5 billion-dollar member-based organization that MGC Global is proud to be a part of. This position makes her the representative for the Firm in a global arena where members collaborate to give way to growth and discuss best practices in their respective fields among many other actions. “I find joy in embracing challenges and thrive on new responsibilities. My role here has widened beautifully and so has my skill set. From the start of my stint, I have had the wonderful opportunity of working closely with and learning from the Managing Partner and the Head of Marketing. Every challenge met, every responsibility shouldered, and every ounce of guidance received here is etched into the fabric of my professional identity”.
The Firm takes pride in providing unparalleled international exposure to its dedicated team members. Recognizing the global nature of business, they understand the importance of equipping their professionals with the skills to engage effectively with clients from around the world. Moreover, they prioritize their team’s professional development by providing specialized internal and external training in critical international standards such as SOX, SOC, GDPR (the Firm sponsors trainings and courses for its people to become qualified Data Protection Officers) and ISO readiness in addition to enhancing skills in report writing and softer aspects.
At MGC Global, they understand that it is imperative to invest in their team’s well-being and at the same time ensure that all members adhere to the motto that ”ethics and integrity are non-negotiable”. By emphasizing the H2H factor in their organization and going beyond work to have a personal connect with each member of the team, not only does MGC Global seek to better understand its people but is also able to play a cardinal role in fast-tracking their growth as a professional and an individual.