The state-owned lender said in a statement, customers can activate the banking facility on WhatsApp by sending hi/hello to customers on WhatsApp number +919264092640.
Non-financial services like balance enquiry, last five transactions, stop check, request Cheque Book Its account holders can be availed through WhatsApp banking service.
In addition, informational services, including online account opening, bank deposit/loan products, digital products, NRI ServicesLocate branch/ATM, opt-in, opt-out options will be provided to both account and non-account holders.
WhatsApp banking service will be available 24×7 both days including holidays Android And ios based mobile phone,
However, the lender said that the customer needs to check the “green tick” along with the profile name of PNB on WhatsApp before initiating the conversation to ensure that it is a genuine WhatsApp banking account.