Mumbai: HDFC bank As a practice, it levies processing fees on customers attempting to take loans with inconsistent or questionable documents. However, it has denied reports that these cases have not been registered with the bank. Danger sliding mode.

“The Bank does not waive the processing cost from the customers who come forward in such discrepant/doubtful cases. The processing fee is levied to meet the cost of the bank’s efforts for additional due diligence and verification and not for closing the cases,” HDFC Bank said.

Responding to reports of non-reporting of frauds by the bank, the private lender said that in all cases, the bank updates its internals.

It also updates industry data to prevent any future applications from the customer and to prevent such borrowers from engaging in similar practices with other banks, NBFCs and financial institutions. “The collection or non-collection of processing fees has no bearing on attempts to report to internal and Hunter (industry) databases or to report to police authorities,” the bank said.