The public sector said on Tuesday that it has launched Video KYC (Know Your Customer) feature, which allows an applicant to open an account from anywhere by involving his or her video-based customer Identification Process (VCIP) technology, on its web-based platform. To begin with, Indian Bank said in a statement that this initiative will eliminate the need for a personal visit to any branch of the bank currently in place to complete the physical verification process.

The video KYC facility, developed in conjunction with Jiom Business Solutions, further simplifies the latter steps and will deliver check books and ATM cards at the customer’s registered address.

Customers can proceed to deposit the minimum balance through offline or online route and transact seamlessly using ATM cards and mobiles banking After completing the initiation procedures.

“This is a momentous occasion for us at Indian Bank to launch our Video KYC facility which will utilize the latest VCIP technology To enhance the convenience and experience of the customers”, said Shanti Lal Jain, MD & CEO, Bank.

He said, “We will extend this facility to all applicable services in a phased manner… Additionally, it will help us expand our reach and help promote financial inclusion… It is a step towards digitization. ”

A valid mobile number, e-mail, PAN card, Aadhaar number (linked to mobile number) and access to a computer equipped with a camera and a microphone facility are required to avail the video KYC facility.

The process validates the credentials of the applicant from multiple sources such as video-call by a bank representative, information from UIDAI and OTP for registration of mobile number, the statement said.