According to a recent tweet by
Bank,” Smart Chat Assist, 90+ banking services, intuitive AI and much more, are now in the palm of your hand with the all-new HDFC bank ChatBanking on WhatsApp So, drop in on 7070022222 and say ‘Hi’ for a super friendly banking experience!”
Smart Chat Assist, 90+ Banking Services, Intuitive AI and much more, now in the palm of your hand… https://t.co/ngoITHan8o
— HDFC Bank (@HDFC_Bank) 1659331654000
How to Register for HDFC Bank whatsapp banking
Step 1. Register
Send “Hi” or “Register” in WhatsApp to 7070022222 from your bank-registered mobile number and you will be guided through the registration process. Save chat banking number 70700222222 in your contacts. Enter the last 4 digit customer ID and one-time password that you received through SMS on your registered mobile number.
Step 2: Choose from the options
Once you register, you will get the below option to choose from.
- Account Services
- credit card services
- apply for products
- more services
Step 3: Click on ‘Account Services’ for balance, transaction and other similar related transactions. Under the same, you will get the below mentioned services and much more.
- balance inquiry
- Recent 7 Days Txns
- Account Details
Note: If you have multiple accounts. Please enter the last 4 digits of the account number for which the details are required.
Step 4: Click on Required Services.
Is HDFC WhatsApp Banking Safe?
The service is end-to-end encrypted and secure and is offered
through whatsapp. However, this service will be available only through the mobile number registered with the bank. As per HDFC Bank FAQs on its website, “All transactions, conversations and chats on the new HDFC Bank Chat Banking are safe and secure. Chat banking on WhatsApp is secure as all messages are secured with end-to-end encryption. Also, your account information and chats are not shared with any person or third party.
Important FAQs to consider as per HDFC Bank website.
1. Is there any difference between HDFC Bank Chat Banking and hdfc bank whatsapp banking,
With All New Chat Banking on WhatsApp, you can now do a lot more. The new Chat Banking is more intuitive, simplified and comes with a greater number of digital self-service visits that can help with most of your banking needs. Experience the brand new way to bank with Chat Banking at 70700222222.
2. Who can use HDFC Bank Chat Banking?
Chat banking on WhatsApp is for everyone. All HDFC Bank customers can use Chat Banking to get details related to their accounts, cards, loans, applying for new products and services.
3. I am an NRI customer. Can I use Chat Banking?
Yes, the new HDFC Bank Chat Banking on WhatsApp is also available for NRI customers. To avail this service, NRI customers need to use the mobile number that they had registered with HDFC Bank.
4. How do I stop my HDFC Bank chat banking services on whatsapp?
You can simply type de-register on the new HDFC Bank chat banking number and will receive further instructions on WhatsApp on how to de-register and discontinue the services.
5. I have lost my phone. How do I ensure that my account information is secure on my phone through WhatsApp Banking?
You should call Phone Banking on 1860 267 6161 and report yourself to be deregistered.