DotGo offers Rich Communication Services (RCS), a ‘next-gen’ communication protocol with features such as group chat, video, audio and images that are intended to replace SMS messages. The company, whose partners include Google, Mavenir, Synchronoss, Vodafone and Orange, helps brands integrate this technology into their customer communications, sales, support, services and other business processes.
DotGo will strengthen Gupshup’s conversational messaging platform, which helps businesses and developers build customer experiences, the company said in a statement. Gupshup also plans to leverage DotGo’s experience and presence in Africa to expand there.
“Conversational experiences are becoming the key to business-customer interactions and the RCS messaging channel is a key enabler,” said Birud Sheth, Co-Founder and Chief Executive, Gupshup. “DotGo’s product innovation, market traction and thought leadership in the RCS ecosystem is truly impressive. Together, we will be able to offer a wide range of conversational messaging solutions for businesses and developers.”
NS takeover This comes at a time when Gupshup is planning a possible initial public offering (IPO) in the US next July.
company closed down
$240 million secondary round of fundraising Led by investment firms Tiger Global and Fidelity in July. round followed a
A $100 million primary grant in April from Tiger Global that turned the 17-year-old company into a unicorn. Gupshup raised both rounds at a valuation of $1.4 billion.
Also read tech news of the day
Today, we are unveiling nominees in three more categories: Women Ahead, Social Enterprise and COVID-led Business Transformation. Let’s dive right in.
read now
Founded in 2004, the company provides AI-powered voice bots on messaging apps and delivers over six million messages a month. It is present in India, South America, Southeast Asia, the Middle East, Eastern Europe, Africa and the United States. Gupshup’s suite of solutions also includes a messaging API, bot-building tools, a scripting engine, an omnichannel inbox, and conversational experience.
Inderpal Singh Mumik, Co-Founder and CEO, Dotgo said, “We started Dotgo to build APIs that take care of all the complexities of the backend from our customers and hide them, enabling brands in the ecosystem to adopt RCS. And makes it easier for other players. With RCS added, Gupshup will undoubtedly be the strongest IP messaging company, and thus help us accelerate our mission. ”