The Secretary also visited the SHG stalls in the program and interacted with the members.
He urged the bank to formulate various banking products and services keeping the needs of the customers at the center and give top priority to customer satisfaction.
He highlighted the growing importance of digital banking channels.
Speaking at the event, BoM Managing Director AS Rajeev “The outreach programs have become synonymous with our lending to the retail, agriculture, MSME sector and the Bank’s important journey of financial inclusion, fueling our efforts to serve the underserved and underserved,” it added.
The bank is committed to facilitate lending under various flagship schemes and various social security schemes of the Government of India, and will continue its efforts to deliver more through digitization, he said.
Earlier in the day, the Secretary reviewed the performance of the bank where the top management was led by Managing Director, Executive Director AB Vijayakumar and Ashish Pandey Gave a comprehensive presentation about the business so far and the roadmap ahead.