public area lender SBI is adopting a similar strategy to what it is trying to do by integrating all its services on its YONO platform.
MD & CEO Sanjiv Chadha Told TOI that the bank had seen a spike in digital after the pandemic transactions, and that almost twice the number of branch visits were taking place at the time Application.
He said the idea was that everything that could be done at a bank branch would be made possible through the app.
Chadha said, “The way bob world deployed, one can save, borrow, pay and Investment. All four capabilities are in the app and it is being enhanced everyday.”
Apart from regular transactions, the app facilitates airline ticket booking and comparison shopping between merchants to facilitate customers to choose the cheapest. The bank plans to increase the usage of the app by retail To businesses Too.
The bank is doubling the number of business correspondents to 50,000 for financial inclusion and to reach out to those who do not have digital access.