According to the Prime Minister’s Office, PM Modi Will launch the initiative through video conferencing on Friday at 11 am.
“These initiatives are the RBI Retail Direct Scheme and the Reserve Bank – Integrated Ombudsman Scheme,” the PMO said in a release.
Notably, the RBI Retail Direct scheme aims to increase access to the government securities market for retail investors. This provides them a new opportunity for direct investment in securities issued by the Government of India and State Governments.
“Investors will be able to easily open and maintain their government securities account with RBI free of cost,” the PMO said.
Reserve Bank – Integrated Ombudsman Scheme aims to further improve the grievance redressal mechanism for redressal of customer complaints against entities regulated by the Reserve Bank of India.
“The central theme of the scheme is based on ‘One Nation-One Lokpal’ which has one portal, one email and one address. customers to lodge their complaint. There will be a single reference point for customers to register their complaints, submit documents, track status and provide feedback. A multilingual toll-free number will provide all relevant information regarding grievance redressal and assistance in lodging complaints.”